To finish your rental, please fill out our contact form. With this you can bring the device to a post office for the return. As soon as your breathe ilo order is received and inspected in our warehouse, the rental will be automatically terminated.
Please allow sufficient time for the return shipment, as we will, without exception, only terminate the rental once the equipment has been received and inspected at our warehouse. We recommend allowing about 2 weeks for the return.
If you return the cycle tracker with a label other than the return label we created for you, it is unfortunately very difficult for us to assign it and it slows down the process.
In addition, we cannot cover the cost of returning the goods with your own return label or give a refund.
How to package your breathe ilo for return?
Please reuse the original breathe ilo packaging and the outer cardboard box in which you received your breathe ilo. If the original breathe ilo package or the cardboard box have been damaged please use alternative packaging making sure that it is solid and compact.
The breathe ilo device should not be able to move around within the packaging and it is important to avoid that it can accidently be switched on. Using the original breathe ilo package this should not be a problem, otherwise we recommend to take newspapers or alternative filling material to fill in any spaces.
In case you need to use a new outer cardboard box for shipment, please print out the attached label and stick it on the outside of the cardboard box.