There is a right of return on breathe ilo within the legal return period of 2 weeks. Please fill out our contact form for a return note. It is absolutely necessary to use our return labels, otherwise an allocation and refund cannot be guaranteed. You can find more information in our shipping, delivery and payment terms.
How to package your breathe ilo for return?
Please reuse the original breathe ilo packaging and the outer cardboard box in which you received your breathe ilo. If the original breathe ilo package or the cardboard box have been damaged please use alternative packaging making sure that it is solid and compact.
The breathe ilo device should not be able to move around within the packaging and it is important to avoid that it can accidently be switched on. Using the original breathe ilo package this should not be a problem, otherwise we recommend to take newspapers or alternative filling material to fill in any spaces.
In case you need to use a new outer cardboard box for shipment, please print out the attached label and stick it on the outside of the cardboard box.