Help with technical problems

Connection issues

• What should I do in case the app does not connect to the device during the measurement?

Help with the breathe ilo device

• My measurement has failed. What can I do?
• The status LED does not light up during charging

Help with the breathe ilo app

• What should I do if the firmware update fails?
• What if the app crashes?
• I cannot find the breathe ilo app in the App-Store/Google Play Store.
• 1st cycle day - this is how you tell the app that your period has started
• I entered my cycle length incorrectly during registration.
• Why and when do I need a firmware update?