Help with technical problems

Connection issues

• What should I do in case the app does not connect to the device during the measurement?

Help with the breathe ilo cycle tracker

• My measurement has failed. What can I do?
• The status LED does not light up during charging

Help with the breathe ilo app

• I entered my cycle length incorrectly during registration.
• What if the app crashes?
• I cannot find the breathe ilo app in the App-Store/Google Play Store.
• Why and when do I need a firmware update?
• What should I do if the firmware update fails?